Last Updated:3/7/18



Puerto Rico: the deadline to apply for assistance has been extended to 3/20/18. U.S. Virgin Islands: the deadline is 1/08/18. Apply online or at a disaster recovery center.

There is a rough estimate of 240,000-300,000 evacuees that could come to Palm Beach County.  It is estimated that approximately 50% will have family that can support them. The others that settle with families will likely need additional assistance.  Various types of services are being arranged.

**Marque 2-1-1 para assistencia en Español**


Clickable Links from PBSO "Operation Coqui":


Don't forget to return to the previous page for services that may also be applicable

  Click here to go back


Donations and to Volunteer:


Palm Beach County Cares is accepting donations of items, time and funds to support residents and communities in Puerto Rico and the US Virgin Islands, and those coming to Palm Beach County:

United Way of Palm Beach Countyis accepting financial contributions and volunteers, in partnership with Palm Beach County Cares:

Direct Link:

(To share a link:


Federal And State


DCF Policy on Assistance for Evacuees    view document



To receive information regarding Hurricane Maria recovery State Assistance Information Line - call 1-800-342-3557 Hurricane Maria - FEMA

Hurricane Workforce Assistance


Important Links:

NOTE: Disaster Relief Centers or Recovery Centers are not emergency shelters- rather one stop centers providing counseling about available resources and services.



located at the airports & Port of Miami below-

(Hours of Operation at all DRCs: 7:00 AM – 11:00 PM EDT, including weekends)


Orlando International Airport
1 Fuqua Boulevard 
Orlando, Florida 32827
Terminal A, Level 1 
 Miami International Airport

4200 NW 21st Street
Miami, Florida 33122
Concourse J, 4th Level

 Port of Miami
1015 North America Way 
Miami, FL 33132
Specific terminal to be determined 

(pending ship arrivals)


Organizations Offering Services at the DRC locations above:

·         Federal Emergency Management Agency

·         Department of Children and Family

·         Department of Agriculture and Consumer Services

·         Department of Health

·         Department of Economic Opportunity

·         American Red Cross

·         Salvation Army

·         Catholic Charities (Orlando International Airport)

These organizations will offer services such as help with registering for FEMA Individual Assistance, crisis counseling, Supplemental Nutrition Assistance Program (SNAP) information, assistance with unaccompanied minors and agency social services, assistance with animal services, medical attention and health concerns, employment information and training services, food and water and more.

Please Note Regarding Emergency Sheltering:

There are no emergency shelters designated in Palm Beach or the Treasure Coast Counties at this time.


(February  2018) The latest word is that the Temporary Housing Assistance is to be discontinued


  • Housing Resources for Residents of Puerto Rico Displaced by
    Hurricanes Irma and Maria Click Here

  • FEMA Begins Notifying Puerto Rico Survivors in CONUS if They are TSA Eligible Click Here

  • Private Sector Advisory
    Transitional Sheltering Assistance Program for
    Puerto Rico Survivors in the Continental United States Click Here

Other Resources:

Rental property owners who want to provide emergency housing for displaced families should review the Guidance for Providing Emergency Housing Relief - Maria

Notification of Intent to Provide Temporary Housing - Form_TH-01_Notification _of_Intent_to_Provide_Temporary_Housing_MARIA_Rev._11-2017

Declaration of Displacement - FEMA FL 4339-DR (Maria) - Form_TH-02_Declaration_of_Displacement_MARIA_Rev._11-2017

Palm Beach County Resources

211 HelpLine....  Dial 2-1-1  o  Marque 2-1-1, Se Habla Español

211's Online Database Search

211's Quick Refference  Guides


PBC Guide to Assistance for Puerto Rico & US Virgin Islands Evacuees- click for:  English     Spanish


FEMA Disaster Recovery Center (DRC):

Boynton Beach (Closing December 9th)

Walk-In Site:
Carolyn Simms Center

225 NW 12th Ave., Boynton Beach 33435
Hours: 8 AM- 8- PM (Monday-Sunday)

Assited Techonolgy Available


CareerSource of Palm Beach County

Central Career Center
3400 Belvedere Road
West Palm Beach, FL 33406

Phone: (561) 340-1060

Fax: (561) 340-1057

West Career Center
1085 South Main Street
Belle Glade, FL 33430

Phone: (561) 829-2040

Fax: (561) 909-2110


City of West Palm Beach:

Vickers House North
811 Palm Beach Lakes Blvd.
p: 561-804-4970
Hours: 8AM - 4:30PM
Vickers House South
3801 Georgia Ave.
p: 561-804-4975
Hours: 8AM - 4:30PM


School District:

Cecilia M. Wolf, M.S., Ed,
School District of Palm Beach County
Specialist Guidance Services
Welcome Center (click to view flyer)
Department of Multicultural Education
3300 West Forest Hill Blvd, Building E, Room #4
West Palm Beach, FL 33406
PHONE: 561-434-8065
Cell: 561-707-1100

Note: Children will be placed in schools near their host family homes.


Health Care:


Medical Clinic

8645 W Boynton Beach Blvd
Boynton Beach, FL 33472
Phone: (561) 737-6336


DOH Medical Resources


Health Care District of PBC

Milagros (Millie) Rodriguez, MHA/ED,IBCLC,CFLE  *Ask for Millie
Patient and Physician Relations Liaison
C.L. Brumback Primary Care Clinics
Health Care District PBC
2601 10th Ave. North, Suite 100
Palm Springs, Fl 33461
(561) 804-5901 (Office) Ext.295901
(561) 578-2916 (Cellular)
(561) 989-0578 (Fax)

Note: no residency wait period


Veterans Administration Contacts

Puerto Rican/Virgin Isle Veterans that are already enrolled or looking to enroll:

Fl Department of Veteran Affairs (561) 422-8204
Veterans Services Office- PBC (561) 355-4761