History
211 Palm Beach/Treasure Coast was founded as Crisis Line Information & Referral Services in 1971, by a noted area psychologist. The original purpose of the organization was to serve as a drug hotline and provide information to area teenagers and their parents about drugs. The agency quickly expanded into crisis counseling and suicide intervention/prevention. Further, as the community grew and new needs were identified the agency moved to fill those needs by developing and implementing new programs appropriate to its mission.
In 1980, the agency developed the Sunshine Daily Telephone Reassurance Program.
In 1981, the agency was funded by the United Way to serve as the central countywide information and referral service.
In 1988, the agency added two programs: Youth Services (Teen Hotline) and Elder Crisis Outreach.
In 1994, the agency became Palm Beach County's Elder HelpLine, a contracted service which was extended until May 2009. To date, 211 continues to ensure its services are available to individuals of all ages.
In 2000, the FCC designated 2-1-1 as the dialing code to access community information and referral services.
In 2001, the agency expanded its service area by providing 24 hour 7 day per week information, referral and crisis intervention services to the residents of Martin, St. Lucie and Okeechobee Counties.
In 2002, the 3-digit 2-1-1 number was implemented in Palm Beach County and the Treasure Coast. The agency also began operation of the Homeless HelpLine for Palm Beach County.
In 2003, the agency expanded its Elder HelpLine service to the residents of Martin, St. Lucie, Indian River and Okeechobee Counties in addition to Palm Beach County.
In 2004, 211 was awarded the management contract for CMIS, Client Management Information System, a HUD-funded network which connects 48 Palm Beach County human service agencies that work with in-peril and homeless populations. 211 staff provide the technical and administrative support for this critical web-based system.
In 2008, 211's Elder Crisis Outreach Program celebrated its 20th Anniversary and since it's inception, provided short term crisis stabilization services to more than 6,000 distressed seniors.
In 2008, 211 Resource Center Specialists assisted 173,105 callers and made 177,198 referrals to 3,478 community programs.
Guardians for New Futures are offering trainings on Child abuse awareness and reporting. More...
The Palm Beach County School Board on Jan. 18, 2012, presented a proclamation to the Florida Department of Children and Families and Child and Family Connections, Inc., recognizing Children's Week 2012. More...
New Horizons of the Treasure Coast and Indian River State College proudly present the 2012 Children's Behavioral Health Summit. More...
Take advantage of this free application. You will have the convenience of 211's online database at you fingertips! More...
This four week highly interactive course is designed for parents and/or professionals who work with children. More...
Evening of short films, dinner, and the opportunity to learn more about healthy teen dating relationships. More...
Learn about legal issues, guiding children's behavior, computors, resources, support and so much more! More...
Here to serve Veterans and their families with many programs and services. More...
Changes will insure the quality of care for local children. More...
Indian River Federal Credit Union encourages you to “show some love” by donating blood! More...
2-1-1 Center gets 450 calls a day More...
Volunteers are needed for the Honda Classic 5K Race held at PGA National Resort & Spa. More...
Free workshop for parents will be offered at the Blake Library in Martin County. More...
Governor Rick Scott and some of Florida's top corporate executives Monday announced a five-part initiative that will involve businesses in mobilizing volunteer efforts in education, child safety and help for the elderly. More...
Inter-Agency Network, Palm Beach County’s oldest “community-wide” networking group, Invites you to attend its’ next meeting More...
Downtown at the Gardens...take a ride and help a good cause. Benefit proceeds to go to Seagull Industries. More...
Help champion and adult working to escape poverty. Course participants will better understand the underlying causes of poverty while creating a personal action plan designed to achieve long-term self- sufficiency. More...
Palm Beach County Homeless Memorial Day event to be held at Currie Park from 5:30 p.m. to 6:30 p.m. More...
Download free iPhone® App for 211 to search and find resources quickly! More...
Unsuspecting Boynton Beach shoppers will be surprised by this "Flash" performance that will also bring greater awareness to a good cause. More...
Presented by the Children's Services Council of St. Lucie County and the Sunrise Theatre. Please bring an unwrapped toy or gift card to be donated to the "Pay it Forward" Toy Drive. More...
Teens can use their creativity to help prevent underage drinking-and maybe save a life! More...
Basketball tournament + tons of other stuff!!! More...
Family Promise operates with volunteers & churches to help families in need More...
Will benfit cancer patients through Hugs and Kisses, Inc. Sunday, December 4th at PGA National Park More...
Get an updated view into the newest research on how our biology is related to addiction. More...
"Behavior Management" will be featured with practicle tips and where to turn for help. More...
There are more than two dozen committees and advisory boards, including Planning and Zoning, Citizen's Budget Committee and others. More...
A simple message to bring warmth to your holiday! More...
To continue improving measurably the lives of individuals and families in Palm Beach County. More...
Your invited to attend the “Speak Up for Kids” Annual Holiday Social with Santa. More...
The statistics are startling, prevention is crucial. More...
Conflict Resolution class will help you define: Conflict, Cause of Conflict, Difficult People, Problem Solving Techniques and will help you identify types of resources to resolve issues. More...
Forgotten Soldiers Outreach needs extra "helping hands" to volunteer in their warehouse for this their busiest season. More...
Working hand in hand to build a better community More...
Several local and national eateries will be giving back to those who have sacrificed so much... More...
Miami Dolphins offering tickets for this Sunday's Game. More...
Indian River County workshop on how to recognize common issues faced by children today. More...
This workshop will feature separate parent and youth groups to learn safety strategies for social media technologies. There will also be a discussion on cyber-bullies and controlling boyfriends and girlfriends. More...