How Your Gift Helps

211 Palm Beach/Treasure Coast is the ONLY service of its kind in Palm Beach, Martin, St. Lucie, Indian River and Okeechobee Counties, providing individuals in need with crisis intervention,  information, assessment and referral to community services. Calls to 211 Helpline are free, confidential and available 24/7.

In one typical 24-hour day, 211 provides…

• 331 residents with INFORMATION  when they call seeking guidance on issues - whether it is something personal, something in the family, or something in the community. 211 is there to provide empathetic listening and to connect callers to available resources.
• 98 people with CRISIS COUNSELING, including SUICIDE PREVENTION, for people who desperately need someone to turn to.
• 420 shut-in seniors with reassurance through our SUNSHINE daily telephone calls with volunteers calling to give a friendly hello and make sure all is OK.
• 15 teenagers with the OPPORTUNITY TO CHAT with a trained specialist on the telephone or via instant message to share their concerns about critical issues faced at home and in school
• 4 elders with detailed ASSESSMENT, CRISIS INTERVENTION AND ADVOCACY services, to help them remain independent as long as possible.

Your tax deductible gift keeps our lines open!  And 86 cents of every dollar goes directly to support our services.