211's Elder Crisis Outreach

People often cope with crisis situations throughout their lives. However, when an unexpected crisis strikes a frail, disoriented, isolated or depressed elder the effects can be devastating.

A crisis may result from overwhelming problems related to grief and loss, financial hardships, social isolation, loss of independence, self-neglect, illness, victimization, emotional distress, depression, or suicidal thoughts.

This vulnerable population may not have the physical strength, the financial resources, or the family or caregiver support to deal with a crisis alone.


Elder Crisis Outreach is here to help!


Elder Crisis Outreach is a service devoted solely to serving elders, 60 years of age or older, their families and/or caregivers by providing:

  • Supportive crisis counseling
  • Comprehensive needs assessment
  • Goal setting and a plan of action
  • Linkage to community services
  • Advocacy with family or service providers
  • Suicide evaluation
  • Follow-up

211's Elder Crisis Outreach is available to qualifying elders over the age of 60, individuals who are housebound or disabled and are residing in Palm Beach County. Please dial 2-1-1 for more information.