211 News


211 Call Volume Triples in the 48 Hours Prior to Matthew

October 10, 2016-As our local communities braced for the onslaught of Hurricane Matthew, the staff at 211 began to see an uptick in calls. In the 48 hours leading up to the storm’s impact, 211 HelpLine received almost 2,000 calls- triple the normal call volume. The calls pouring in came from

211 HelpLine's Legislative Day Was a Success!

211 Helpline held its first Legislative Day on September 21st, 2016. Over 30 elected officials from state, county and local offices toured 211’s center in Lantana.  They were able to see first-hand the helpline’s life-saving service and the depth of its impactful programing. Staff hoped to

Local Helpline Names New President/CEO

August 26, 2016 [Lantana, FL] – 211 HelpLine’s Board of Directors has proudly appointed Sharon L’Herrou to be the new President and Chief Executive Officer, effective September 1st 2016. Sharon is deeply committed to protecting and furthering 211’s mission and has a successful

Family loses teen to suicide-after experiencing constant bullying.

Throughout our region, bright eyed children are seen backpack adorned- walking, biking or clambering onto shiny yellow school busses…making their way to class during the launch of the new school year. This juxtaposes the sad reality that many will experience bullying or will be the perpetrators

Susan Buza, 211 HelpLine's Longtime Leader, Retiring In August

July 2016, Lantana, FL– After an 18-year tenure, Susan Buza announced that she will be retiring as the President/CEO of 211 Palm Beach/Treasure Coast this August. Stepping into what she thought would be a temporary role back in 1998, quickly became a long-term career venture for her. Susan has

211 HelpLine Conducts Yearlong Research Study to Analyze Calls

  Lantana, FL, June 6, 2016– Through a partnership with Quantum Foundation, 211 HelpLine conducted a yearlong research study to follow-up on referrals that were provided to callers of 211’s Resource Center. The purpose of this study was two-fold: 1) to determine the responsiveness of the

211 HelpLine's staff and supporters offer condolences to the families and friends of Orlando tragedies

  The tragic loss of life that included the 49 casualties from Pulse night club and singer Christina Grimmie this past weekend have left many lives shattered and a nation in grief. The staff at 211 offer our deepest condolences. If you or someone you know is overwhelmed and needs to

211's Annual Gala A Tremendous Success

The Colony Hosts Crisis Helpline’s  Largest Fundraiser to Date   A Magical Night... Left to right: Ray Buza, Edward Schmidt, Susan buza and Ozzie Medeiros.   April 2016-Table 26’s owners Edward Schmidt and Ozzie Medeiros co-chaired a magical night at the Colony Hotel in

Publix Awards $15,000 to 211 HelpLine-recognized as an important partner linking the food insecure to local food and other assistance programs

211's Susan Buza  and Josh Daniel accept check from Publix South Florida District Managers   April 21, 2016- Publix distributed over 1.4 million to community partners within the past couple months.  211 HelpLine was recognized for its important service in helping link individuals and