211 News

Susan Buza, 211 HelpLine's Longtime Leader, Retiring In August

July 2016, Lantana, FL– After an 18-year tenure, Susan Buza announced that she will be retiring as the President/CEO of 211 Palm Beach/Treasure Coast this August. Stepping into what she thought would be a temporary role back in 1998, quickly became a long-term career venture for her. Susan has

211 HelpLine Conducts Yearlong Research Study to Analyze Calls

  Lantana, FL, June 6, 2016– Through a partnership with Quantum Foundation, 211 HelpLine conducted a yearlong research study to follow-up on referrals that were provided to callers of 211’s Resource Center. The purpose of this study was two-fold: 1) to determine the responsiveness of the

211 HelpLine's staff and supporters offer condolences to the families and friends of Orlando tragedies

  The tragic loss of life that included the 49 casualties from Pulse night club and singer Christina Grimmie this past weekend have left many lives shattered and a nation in grief. The staff at 211 offer our deepest condolences. If you or someone you know is overwhelmed and needs to

211's Annual Gala A Tremendous Success

The Colony Hosts Crisis Helpline’s  Largest Fundraiser to Date   A Magical Night... Left to right: Ray Buza, Edward Schmidt, Susan buza and Ozzie Medeiros.   April 2016-Table 26’s owners Edward Schmidt and Ozzie Medeiros co-chaired a magical night at the Colony Hotel in

Publix Awards $15,000 to 211 HelpLine-recognized as an important partner linking the food insecure to local food and other assistance programs

211's Susan Buza  and Josh Daniel accept check from Publix South Florida District Managers   April 21, 2016- Publix distributed over 1.4 million to community partners within the past couple months.  211 HelpLine was recognized for its important service in helping link individuals and

January Spotlights 211's Special Needs HelpLine: Meet Ari!

In 2015- 211's Special Need HelpLine recieved 2,576 calls from families in its Palm Beach County service area. 381 of these calls became active cases within the Special Needs department. Ari's family was one of these.       Excerpt taken from Palm Beach Post's Season to Share nominees

Lori Bock's death should not be in vain: Spotlighting the importance of 211's Sunshine program

Note: As a direct result of local media attention, 211 recieved over 30 new Sunshine clients over the course of two weeks! 211 will also be working closely with both Century Village locations to get greater participation of those vulnerable seniors interested in getting a free daily call to check in

211 on "To the Point" TV Show on Mental Health and Substance Abuse

To the Point, Sunday, December 13, 2015: Mental health and substance abuse issues with conversation based on the December 1st Substance Abuse Summit including: Judge Joseph Marx PBC Court Mental Health Specialty Division State Rep. David Kerner (D) Lake Worth-"Be the voice for mental

The 211 Network Agencies of Florida Seek to Coordinate Care for Veterans and their Families

          Florida Combat Veterans' Care Coordination Program The National Council for Behavioral Healthcare conducted a survey and found that veterans face significant barriers to accessing mental health and substance abuse treatment.  These barriers are not necessarily the

Domestic Violence Awareness Events in Palm Beach County

October spotlights Domestic Violence.  Nearly 3 in 10 women (29%) and 1 in 10 men (10%) in the US have experienced rape, physical violence and/or stalking by a partner and report  impacts on their functioning. On average 211 HelpLine receives 300 calls per day with 5 calls pertaining to rape