Senior Citizens





More Information on 211's Sunshine Daily Telephone Reassurance:

What is Sunshine Daily Telephone Reassurance? Sunshine is a free telephone reassurance program to check on the well-being of seniors, the homebound or disabled.

Service Hours: Sunshine service is provided seven days a week between the hours of 7:30am & 5:00pm.

How Do I Receive a Daily Call? If you are interested in receiving a Sunshine call, just dial 2-1-1 and say that you would like to start receiving Sunshine calls.

211's Sunshine Volunter Marsha



211 Helpline for Elders

Free, confidential and available 24 hours a day, 7 days a week. Simply dial 2-1-1!

As you get older, life presents new challenges.

Knowing who to call is half the battle.

Who will help me get the information I need?

211's Helpline for Elders and Crisis Services is a starting point for local information, assessment, and referral.

We can connect seniors to services such as:

  • In-home services for frail elders
  • Food nutrition and meal programs
  • Transportation options
  • Legal assistance providers
  • Medicare and other insurances
  • Education opportunities
  • Health Care
  • Housing and placement services
  • Caregiver resources
  • and much more. . .



211's Elder Crisis Outreach

People often cope with crisis situations throughout their lives. However, when an unexpected crisis strikes a frail, disoriented, isolated or depressed elder the effects can be devastating.

A crisis may result from overwhelming problems related to grief and loss, financial hardships, social isolation, loss of independence, self-neglect, illness, victimization, emotional distress, depression, or suicidal thoughts.

This vulnerable population may not have the physical strength, the financial resources, or the family or caregiver support to deal with a crisis alone.

Elder Crisis Outreach is here to help!

Elder Crisis Outreach is a service devoted solely to serving elders, 60 years of age or older, their families and/or caregivers by providing:

  • Supportive crisis counseling
  • Comprehensive needs assessment
  • Goal setting and a plan of action
  • Linkage to community services
  • Advocacy with family or service providers
  • Suicide evaluation
  • Follow-up

211's Elder Crisis Outreach is available to qualifying elders over the age of 60 who are residing in Palm Beach County. Please dial 2-1-1 for more information.