Hurricane Information Palm Beach County


Be prepared. We encourage all individuals, families, organizations and businesses to take stock, plan and get prepared.  

Before, During and After: 211 HelpLine provides  the most up to date information on services for your everyday needs and in times of crisis.  

Call 2-1-1 or (866) 882-2991

Marque 2-1-1 para asistencia en español

Dial 2-1-1 pou asistans an kreyòl

Information will update continually when a named storm has a chance of impact, please check frequently.

Although every effort has been made to provide complete and accurate information, 211 Palm Beach and Treasure Coast makes no guarantees, express or implied for any error or omissions of the resources contained on the hurricane web pages.

211 - partners with emergency management services and local agencies in Palm Beach and the Treasure Coast to get you the information needed to prepare, endure, and recover from adverse events. If you see any need for additions, deletions, or corrections, please email: 211Disaster@211pbtc.org

If you are experiencing any urgent mental or medical emergency, please don’t hesitate to call 911.

 

Storm Preparation Palm Beach County

ALERTPBC
is Palm Beach County’s Emergency Notification System allowing you to opt-in to receive notifications via phone calls, text messaging, email, and more based on locations you care about. Click here for more information

Shelter in Place
Residents are strongly urged to shelter in place if safe to do so. For shelter, info click here to visit Public Safety Emergency Management

To learn more about preparing yourself and your family, visit www.floridadisaster.org/planprepare/preparing-for-hurricane-season or call your county’s emergency management office.

 

Shelters and Evacuation Palm Beach County

It is best to shelter in please- please use shelters as a last resort- if you are in an evacuation zone (generally east of US Federal Highway 1), barrier islands, low level area prone to flooding, or if you live in a mobile home.

The Emergency Information Center, 561-712-6400, is staffed 24 hours per day for residents with questions regarding sheltering and hurricane preparedness.

For more shelter info click here to visit Public Safety Emergency Management.

Florida Special Needs Registry: If you know or care for an individual with a disability or special need, such as a medical condition that requires assistance but not hospitalization, you should pre-register with the Special Needs Shelter Registry. Your local emergency management office notifies registered residents when there is an evacuation. Again, you must register in advance so emergency planners can contact you during an emergency. For more information, call your county’s emergency management office, or visit the Florida Special Needs Registry at https://snr.flhealthresponse.com/ .

Special Transportation Assistance Program

If you are disabled, or do not qualify for the Special Needs Shelter Program, live in a hurricane evacuation zone, and only require transportation assistance in reaching a shelter call Palm Tran Connection for the Special Transportation Assistance Program by calling 561-649-9848 or 877-870-9849 (toll free)

What to bring to the Shelter

  • Personal Protective Equipment (PPE) (i.e., Facial coverings, gloves, and hand sanitizer)

  • Three-day supply of water per person (i.e., three-gallons per person).

  • Prescription and emergency medications; you must be able to take all medications by yourself.

  • Special-diet foods (e.g., snacks and juices for those with dietary restrictions or allergies).

  • Basic snacks.

  • Bedding materials (e.g., pillows, blankets, sleeping bags, cots, air mattresses, etc.).

  • Comfortable clothing (at least two changes).

  • Collapsible/folding beach chair or camp chair.

  • Baby food, formula, bottles, diapers, blankets, & clothes.

  • Flashlight, extra batteries.

  • Cellphone, with a battery-operated charger.

  • Radio with extra batteries and headphones.

  • Important documents (identification, medical records, insurance information, deeds or leases, birth certificates and utility bills showing your home address).

  • Photocopies of valuable documents.

  • Eyeglasses, hearing aids, dentures.

  • Toiletries and personal hygiene items.

  • Quiet games, books, playing cards, favorite toys, or other items for entertainment.

  • Special items for family members who are elderly or disabled.

  • Chargers/cables for any electronic devices you bring - electrical outlets are limited.

 

Food & Water Palm Beach County

Food Bank
www.pbcfoodbank.org/find-food

Grocery Store Status - by Public Safety Emergency Management
https://discover.pbcgov.org/publicsafety/dem/Pages/Hurricane.aspx#_SSG

 

Utilities Palm Beach County

Florida Power & Light
FPL has asked us to remind you that you may experience power outages due to weather system Nicole.

To report an outage, utilize one of these options:
• App: My FPL (69375)
Online
• Call 1-800-226-3545

FPL Storm Guide

Palm Beach County Water Utilities Department
561-740-4600

City of West Palm Beach Public Utilities Department
561-822-1300

Lake Worth Beach Utilities Customer Service
561-533-7300

Solid Waste Authority
As a reminder, now is not the time to do any major tree trimmings or construction projects. Questions? Call Public Works at 561-742-6200.

All Solid Waste Authority of Palm Beach County facilities and operations will be closed Wednesday. A decision for Thursday’s waste collection will be announced by 3 p.m. Wednesday. As of 11/8/22
561-640-4000

City of Boca Raton Utility Services Department
561-393-7750

City of Boynton Beach Utilities Department
561-742-6300

 

 Seniors & Persons with Disabilities Palm Beach County

Public Safety - Emergency Management Special Needs
https://discover.pbcgov.org/publicsafety/dem/pages/special-needs.aspx

 

Pet Safety Palm Beach County

Animal Care Hurricane Info for Pet Owners - Palm Beach County
https://discover.pbcgov.org/publicsafety/animalcare/pages/hurricane.aspx

 

 Physical & Mental Health Palm Beach County

Behavioral/Mental Health Resources - Palm Beach County
https://discover.pbcgov.org/PDF/COVID19/Emergency-Behavioral_Mental-Health-Resources.pdf

211 staff are available if you are feeling overwhelmed and need to talk, Dial 2-1-1 or Text your zip code to 898211

 

 Education & Schools Palm Beach County

The School District of Palm Beach County
https://www.palmbeachschools.org/

FAU: Updates at https://www.fau.edu/advisory/

Keiser University https://www.keiseruniversity.edu/

Palm Beach State College https://www.palmbeachstate.edu/

 

 Small Business Assistance Palm Beach County

Small-Business-Disaster-Survival-Plan - Palm Beach County
https://discover.pbcgov.org/publicsafety/dem/Business/Small-Business-Disaster-Survival-Plan.aspx

Insurance Information

When a tropical storm or hurricane is projected to hit our state, the Florida Department of Financial Services activates a special consumer helpline for Floridians to seek assistance on insurance matters. The number is 1-800-22-STORM, or 1-800-227-8676. Hearing-impaired residents may use a TDD to call 1-800-640-0886.

SBA Disaster Loan Assistance Public Notice

The U.S. Small Business Administration announced that Indian River County has been approved for SBA Disaster Loan Assistance. The SBA offers disaster assistance in the form of low interest loans to businesses, nonprofit organizations, homeowners, and renters located in regions affected by declared disasters.  SBA also provides eligible small businesses and nonprofit organizations with working capital to help overcome the economic injury associated with a declared disaster.

Indian River County has been approved for Economic Injury Loans Only. See the attached FL 17644 Disaster Declaration Amendment.  This approval does not include Physical Damage and Economic Injury Loans.  See attached FL 17644 Disaster Declaration Amendment #2.

 
 

 Transportation Palm Beach County

Please listen to your local authorities regarding bridge and road closures.

Palm Tran 561-841-4BUS (4287)

Palm Tran Connection: Special Transportation Assistance Program

If you are disabled, or do not qualify for the Special Needs Shelter Program, live in a hurricane evacuation zone, and only require transportation assistance in reaching a shelter call Palm Tran Connection for the Special Transportation Assistance Program by calling 561-649-9848 or 877-870-9849 (toll free)

Tri-Rail
1-800-TRI-RAIL (874-7245) Limited or suspended service today and tomorrow.

For additional updates on Tri-Rail service, passengers can monitor www.tri-rail.com, call 1-800-TRI-RAIL (874-7245) or follow Tri-Rail’s Facebook and Twitter pages.


Brightline

Guests are encouraged to monitor Brightline on Twitter as well as gobrightline.com for real-time schedule and service updates. Brightline expects Thursday’s service to be modified and will provide an update Wednesday.


Local Government Offices Palm Beach County

For current updates, visit the website.

Palm Beach County Emergency Management
Visit the website or call 561-712-6400 for more information.

Beaches, Parks & Recreation
For updates, visit the website.

 

Volunteer Opportunities Palm Beach County

United Way of Palm Beach County
https://unitedwaypbc.org/volunteer

Volunteer Florida
www.volunteerflorida.org

 

 Before, During and After: 211 Helpline provides information on services for your everyday needs and in times of crisis. Call 2-1-1 or (866) 882-2991

211 Helpline - partners with emergency management services and local agencies in Palm Beach and the Treasure Coast to get you the information needed to prepare, endure, and recover from adverse events.      

Be prepared. We encourage all individuals, families, organizations and businesses to take stock, plan and get prepared.  

Marque 2-1-1 para asistencia en español
Dial 2-1-1 pou asistans an kreyòl