“We could not ignore the tremendous need to expand our service in support of this population’s unique challenges and needs. Our Special Needs HelpLine is a “one stop” approach, helping to connect overwhelmed families to services. Just as important-we are also here to listen to their struggles- to offer a comforting voice that can perhaps brighten their day!”
- 211 HelpLine’s Executive Director Susan Buza
September 2013- Thanks to the generosity of the Unicorn Children’s Foundation and the United Way of Palm Beach County, 211’s new “Special Needs HelpLine” officially launched September 1st. The staff at 211 hope to make a positive impact upon the lives of families with children and young adults (birth to 22) with special needs. Though detailed data on the number of families with children having special needs is hard to identify, the School District of Palm Beach County estimates that it serves approximately 28,000 children with disabilities in its Exceptional Student Education (ESE) program throughout its schools which translates into numerous families in need of services. Read More...